{"title":"refunds\/returns","description":"\u003ch2 data-end=\"87\" data-start=\"58\"\u003e\u003cstrong data-end=\"87\" data-start=\"61\"\u003eRefund \u0026amp; Return Policy\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"125\" data-start=\"89\"\u003e\u003cstrong data-end=\"125\" data-start=\"89\"\u003eOnly Discounted Items Are Final.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"217\" data-start=\"127\"\u003eBy placing an order with our store, you acknowledge and agree to the terms outlined below.\u003c\/p\u003e\n\u003ch3 data-end=\"240\" data-start=\"219\"\u003e\u003cstrong data-end=\"240\" data-start=\"223\"\u003e14-Day Policy\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"387\" data-start=\"241\"\u003eAny request for a return or refund must be made within \u003cstrong data-end=\"307\" data-start=\"296\"\u003e14 days\u003c\/strong\u003e of the delivery date. Requests made after 14 days will be automatically denied.\u003c\/p\u003e\n\u003ch3 data-end=\"440\" data-start=\"389\"\u003e\u003cstrong data-end=\"440\" data-start=\"393\"\u003eNO RETURNS OR REFUNDS WILL BE ACCEPTED FOR:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-end=\"954\" data-start=\"441\"\u003e\n\u003cli data-end=\"472\" data-start=\"441\"\u003e\n\u003cp data-end=\"472\" data-start=\"443\"\u003eItems returned after 14 days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"554\" data-start=\"473\"\u003e\n\u003cp data-end=\"554\" data-start=\"475\"\u003eDamaged items of any kind, including damage caused by wear, washing, or misuse.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"603\" data-start=\"555\"\u003e\n\u003cp data-end=\"603\" data-start=\"557\"\u003eItems returned without original tags attached.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"658\" data-start=\"604\"\u003e\n\u003cp data-end=\"658\" data-start=\"606\"\u003eItems that have been worn, washed, altered, or used.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"726\" data-start=\"659\"\u003e\n\u003cp data-end=\"726\" data-start=\"661\"\u003eItems with odors, stains, marks, pet hair, lint, or signs of use.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"780\" data-start=\"727\"\u003e\n\u003cp data-end=\"780\" data-start=\"729\"\u003eItems purchased during sales, promotions, or drops.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"828\" data-start=\"781\"\u003e\n\u003cp data-end=\"828\" data-start=\"783\"\u003eIncorrect sizing or dissatisfaction with fit.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"865\" data-start=\"829\"\u003e\n\u003cp data-end=\"865\" data-start=\"831\"\u003eBuyer’s remorse or change of mind.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"907\" data-start=\"866\"\u003e\n\u003cp data-end=\"907\" data-start=\"868\"\u003eDelayed shipping caused by the carrier.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"954\" data-start=\"908\"\u003e\n\u003cp data-end=\"954\" data-start=\"910\"\u003ePackages marked as delivered by the carrier.\u003c\/p\u003e\n\u003ch3 data-end=\"89\" data-start=\"55\"\u003e\u003cstrong data-end=\"87\" data-start=\"59\"\u003eFIT \u0026amp; SIZING DISCLAIMER:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"282\" data-start=\"90\"\u003eAll sizing information is provided as a reference only. Fit issues or preference-based complaints do not qualify for refunds or returns. Oversized or baggy fits are intentional design choices.\u003c\/p\u003e\n\u003ch3 data-end=\"308\" data-start=\"284\"\u003e\u003cstrong data-end=\"306\" data-start=\"288\"\u003eDAMAGED GOODS:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"504\" data-start=\"309\"\u003eWe do not accept returns or issue refunds for damaged items, including damage discovered after opening the package. Customers are responsible for inspecting their order immediately upon delivery.\u003c\/p\u003e\n\u003ch3 data-end=\"535\" data-start=\"506\"\u003e\u003cstrong data-end=\"533\" data-start=\"510\"\u003eFULFILLMENT ERRORS:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"873\" data-start=\"536\"\u003eThe only situation where a resolution may be considered is if the wrong item was sent due to a confirmed fulfillment error on our end. To be considered, you must contact us within 14 days of delivery, provide proof of purchase, and provide clear photos of the item and packaging. Approval is not guaranteed and is at our sole discretion.\u003c\/p\u003e\n\u003ch3 data-end=\"898\" data-start=\"875\"\u003e\u003cstrong data-end=\"896\" data-start=\"879\"\u003eNO EXCHANGES:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"949\" data-start=\"899\"\u003eWe do not offer exchanges under any circumstances.\u003c\/p\u003e\n\u003ch3 data-end=\"977\" data-start=\"951\"\u003e\u003cstrong data-end=\"975\" data-start=\"955\"\u003eRETURN SHIPPING:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"1148\" data-start=\"978\"\u003eIf a return is approved, the customer is responsible for all return shipping costs. Original shipping fees are non-refundable. Items must be returned exactly as received.\u003c\/p\u003e\n\u003ch3 data-end=\"1175\" data-start=\"1150\"\u003e\u003cstrong data-end=\"1173\" data-start=\"1154\"\u003eFINAL DECISION:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"1316\" data-start=\"1176\"\u003eAll return, refund, and dispute decisions are final. We reserve the right to refuse any request that does not fully comply with this policy.\u003c\/p\u003e\n\u003ch3 data-end=\"1351\" data-start=\"1318\"\u003e\u003cstrong data-end=\"1349\" data-start=\"1322\"\u003eCHARGEBACKS \u0026amp; DISPUTES:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"1529\" data-start=\"1352\"\u003eInitiating a chargeback or payment dispute after agreeing to this policy may result in a permanent ban from future purchases and submission of evidence to the payment processor.\u003c\/p\u003e\n\u003ch3 data-end=\"1551\" data-start=\"1531\"\u003e\u003cstrong data-end=\"1549\" data-start=\"1535\"\u003eAGREEMENT:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-end=\"1672\" data-start=\"1552\"\u003eBy completing a purchase, you confirm that you have read, understood, and agreed to this Refund \u0026amp; Return Policy in full.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","products":[],"url":"https:\/\/www.ruemural.com\/collections\/refunds-and-returns.oembed","provider":"Ruemural","version":"1.0","type":"link"}